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Job Completion Survey - Superior Remodeler Installation

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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

4.98 out of 5 ( 119 Reviews )

Jane S.

February 22, 2023

Clean, professional and on time. Would definitely recommend.

Edgars T

September 30, 2014

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Best remodeling company ewer.

Lena J

October 1, 2014

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Beautiful and modern products. Superior quality of work. Friendly, professional and knowledgeable staff. If you are looking to update your windows, floors, sidings, insulation, etc..., you MUST see the show room in Newtown!!!

Pam O

January 18, 2022

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Replaced all the windows in our house. Very pleased!!

Paul B

November 26, 2018

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Worked with Superior Remodelers on new windows. After multiple visits (in-home and at their showroom) chose a combination of OKNA replacement and new construction windows. Installation went very well -- technicians were knowledgeable and accommodating, and the price was reasonable.

darryel p

March 14, 2022

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Positive: Professionalism, Punctuality, Responsiveness

Judy D

March 14, 2022

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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

NANCY D

May 13, 2022

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Very happy with the service from Superior Remodelers, professional & reliable company. Great communication Between John Varca and I always keeping me informed of everything going on. Installers were great , Johnny such a friendly and professional guy and so the rest of the crew. No mess left when they were done. They delivered what they promised. Very happy customer with beautiful windows.

Holly R

May 8, 2019

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Very good visit. The person we spoke to took his time with us answering our questions and was very informative.

Lee B

May 8, 2018

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Had them replace all of my windows. Great product, very timely

Maple Craft Foods

May 14, 2020

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These guys are the best! Very professional, committed and hardworking crew. Knowledgeable with a great work ethic and pride in their work! Highly recommend.

elyse s

May 8, 2021

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Superior Remodelers did a wonderful start to finish 5 years ago replacing all of our windows. This fall we had them replace our deck and patio sliders. Same great job start to finish.

Michael W

February 8, 2022

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Replaced all the windows in my house after I moved to Newtown. Their quote was competitive and I liked Jim. Crew was great and kept a clean worksite. Windows still work great. I need a new entry door now, and will be calling them again. Called and had them install the entry door. Went great. Then had them come and replace all my gutters. Again 'Job Well Done" Today 1-25-2022, they just installed another door for me. It was well past the expected delivery date, due to factory issues (covid claimed) but, they kept us informed and installed the door the same day it hit their warehouse. That's the 4th job I've trusted Superior with. What more can I say..... Repeat satisfied customer!!

Kara S

March 14, 2022

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We had a great experience with Superior Remodelers! Our new siding looks great! I highly recommend them!

Kathryn Q

March 7, 2022

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We couldn’t be happier our experience. From the quality of the materials to the expert installation everything was great. I would definitely recommend Superior Remodelers

Andy G

May 8, 2022

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Great professionals from quoting to measuring and installing. Second time I go with them in three years and very satisfied. Will definitely do business again if I need to do any projects they have services for.

Mark Z

January 2, 2022

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Superior remodelers installed 17 windows and a sliding glass door for us. We have a baby at home, so we were worried that the process would be messy and chaotic. However, the crew was super professional. They went out of their way to work around our baby's nap schedule. They were also very clean, even taking off their shoes in the house. John was a pleasure to work with from our initial call with him, throughout the install process. He personally came out to inspect the work. We also called around to a lot of process and looked at many different types of windows. We felt that John was the least sales-y and really helped to talk through all the different options in a fairly objective way. There was never any pressure. We believe he also gave us a fair price compared to what we received from others, for the value of the windows we choose (Okna).

Jessica B

March 6, 2022

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We had a great experience having our new windows installed! The team was professional, timely and the end product was beautiful. We would definitely use them again!

David S

February 2, 2022

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John and the entire team from Superior Remodelers met our need for our vinyl window replacements as well as a sliding glass door in our Newtown, CT home. I visited their local showroom after seeing an ad in the Bee, and just knowing from word of mouth around town. Upon my unscheduled visit, John showed me a few of the different vinyl replacement window options from a few different manufacturers, highlighted the features of each. Ultimately, after looking at samples from a few different manufacturers, we chose to invest in the Okna 800 Enviro Star series. Due to supply chain and manufacturing issues affecting the entire industry, John forecasted our install would be about 12 weeks from date of order. Right at 12 weeks, John called to say the windows were in, and they were ready to schedule with the install. We agreed on the best day to start, with John being highly flexible to our availability. The install team led by Jonny was on time as expected, and they got right to work. Installing new windows in the dead of January is a daunting task, but these guys worked efficiently and effectively to minimize our heat loss while making progress on the job. Each day they left our home clean and tidy, with their tools tucked away nicely. They were extremely considerate of the needs of our family, and Jonny was always able to answer questions. Our sales guy John even stopped in during the install to answer my questions and see how the project was progressing. Given our experience, we immediately signed a contract to lock in the pricing on additional windows, as well as a front door replacement. The entire team from Superior Remodelers are top notch, honest, straight forward and were willing to provide solution to meet our needs and our budget. I should mention that in addition we had a representative from Lowe's out to give us a quote, and after telling us he wasn't a pushy salesman, he proceeded to quote us a price that 2x that of Superior, and then went so far to say that the 2x price was actually a "special offer good only for 48 hours". Making an investment in new windows is not an easy decision to make, but John and the entire team made it easy and I would recommend to anyone in the market for new windows for their home.

Helen P

February 2, 2022

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Beautiful workmanship! I'm extremely happy with Superior Remodelers. They are professional, timely, clean, hard workers, and responsive. After getting 3 other quotes, I hired Superior Remodelers to install a new roof and gutters. They came to my home in New Britian on time every morning and started promptly. They installed my new roof using GAF charcoal shingles. They used Azek PVC for trimboard and 6"seamless gutters. All professional grade products. What was most impressive was how they kept me updated daily on their progress with multiple drone pictures of the roof from multiple angles. Drone pictures before, during and after the job is done!! IMPRESSIVE!!!!! I need new windows and plan on calling Superior Remodelers to do the work. My roof looks beautiful! I'm confident my windows will be beautiful, too.

Tiny Town Software

January 3, 2022

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This is the second time I am using these guys for window replacement and again they have done an outstanding job. Okna windows are superior to any other similarly priced windows on the market. The installers did a very good job installing them. It's only been a few days but I already noticed that the house is warmer (we're on wood heat) and stays warmer for longer. The previous Anderson windows were a joke compared to the Okna ones.

Ben W

January 4, 2022

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I had siding installed on my house, I am more than satisfied with the workmanship that was performed, the team was neat, friendly, and very professional. They took my house from old and tired, to beautiful, it looks like a brand new home, thank you for doing such a great job guys. I would recommend your services to anyone. Ben W.

Linda S

January 10, 2022

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This firm recently did a full replacement of our flat roof and gutters. The caliber of their people, the quality of their work and their excellent customer service make them truly "Superior". Thanks to Peter and his team for their diligence and hard work. Thanks to John Varca for overseeing our project with a sense of urgency and attention to detail. We encourage you to call Superior Remodeling when planning your next home improvement project!

Kristina L

February 7, 2022

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We recently moved to Sandy Hook and knew one of the first things that needed updating were the windows. They were the original ones the house was built with, and SO drafty that it was near impossible to keep the house warm. Someone came out within a day or two to do an inspection and make recommendations. We've heard horror stories about how long it takes to get windows, but the estimate from Superior Remodelers was almost half the time and significantly cheaper than other quotes we got. The instillation went perfectly, even in frigid January temperatures, and the new windows make all the difference in the world.

H Oz

February 7, 2022

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I cannot thank Superior Remodelers enough for the excellent job they did with the siding installation. Really grateful for the wonderful customer service I received from David and John whose attention, assistance and consideration went above and beyond. I must also commend the extremely fine and tremendously skillful work of Mairis and Sancho. Superior Remodelers is indeed very fortunate to have such fine and consistently kind and caring employees like Mairis and Sancho. From start to finish - I could not have asked for a better siding remodel. Kudos to Superior Remodelers!

Marc L

December 8, 2021

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Superior Remodelers installed an entire new roof and replaced 2 Skylights. The Sales Rep John V. along with the Job Site Supervisor Martin and his entire crew were ALL very professional, respectful, hard working and extremely dedicated to ensure a perfect final product. During different phases of the job the Team deployed a drone with camera enabled capability and took before, during and after pictures. The file was provided to me and evidences the detailed workmanship especially with the copper capping around the chimneys. I highly recommend Superior Remodelers to anyone considering a New Roof and/or Skylights. Thanks again for a Job Well Done!

Michal U

February 3, 2020

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I had a full roof replacement done on my house in Cromwell, CT by Superior Remodelers. The roof installation included Owens Corning Brownwood architectural shingles with custom bent aluminum wrapped fascia and new 6” seamless gutters & downspouts. They also installed Azek PVC trim boards around the garage doors. The experience from start to finish was a pleasure. I was impressed with the quality, timeliness, cleanliness and professionalism of everyone involved in the project. Their attention to detail made them stand out over any other company I have ever used and they left our yard and the work area spotless after the work was completed. I am very happy with the finished project and will definitely be using them again for future needs. I highly recommend them to anyone needing any home improvement work done.

Marion H

February 8, 2022

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These guys came in, set up their equipment and got to work installing 15 replacement windows—mostly casements and a few sliding windows. Each of the 4 or 5 guys worked on a specific task both inside and outside. They worked smoothly and efficiently for almost 2 days letting us know when they were breaking for lunch, cleaning up as they went and were always fully engaged in the project. I would recommend Superior Remodelers to anyone who wants a good product with good service at a fair price.

Nancy V

February 15, 2022

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We had Superior Remodelers out for multiple installations at our home in Bolton, CT. The installation required replacing 20+ yr old wood casement windows (that were inoperable) with vinyl windows, installing a Provia Storm door, and replacing gutters with 6” seamless gutters and downspouts. The installers did an excellent job from start to finish and left the work areas as clean as they found them. These guys are the best!!! Very professional, knowledgeable, and hardworking crew that takes great pride in their work. I definitely will use them again and would highly recommend Superior Remodelers!

Tom M.

April 4, 2022

We initially hired Superior Remodelers to install vinyl siding on our home of 36 years. As that job progressed we were very impressed by the level of professionalism displayed by the Superior Remodelers' employees and their commitment to doing the job right. We were also impressed by the fact that they saw to it that our yard was cleared of all construction debris at the end of each day. Upon the completion of what we can only rate as an impeccable siding job we requested that Superior rebuild our existing deck using composite flooring and a maintenance free railing system. The scheduling of the deck rebuild could not have gone more smoothly. As was the case with the vinyl siding installation, the Superior Remodelers' employee assigned to rebuild our deck was meticulous in his approach to the job and did an outstanding job of upgrading our deck and railing system. As was also the case with the previous job, our yard was left clear of all construction debris at the end of each work day. The finished product far exceeded our expectations and greatly enhanced the appearance of our house. Bravo Superior Remodelers! We highly recommend this firm and their outstanding employees.

Sandra F

March 3, 2022

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Excellent service from start to finish. John Varca is knowledgeable, professional and responsive and the installers were hardworking professionals and left everything neat and clean when finished. I could not be more pleased with my experience with Superior Remodelers!

Elizabeth F

March 2, 2022

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The windows and patios doors in my home leaked so much cold air that I decided it was time to get replacements. Investing in replacement windows and patio doors is a costly investment. I did my research on different window companies, including Anderson, and decided on using windows sole by Superior Remodelers for the job. I had new composite windows and patio doors installed in my home in November, 2021. It's been a very cold winter, but my home is now toasty and warm. Besides working so well, the window and doors look great. I have had many renovations done to various homes where I've lived over the years, but without a doubt, the crew from Superior Remodelers that came here and did the installation was by far the best. They got to work immediately when they arrived (on time), knew exactly what to do, worked well as a team and cleaned up everything when they were done. Not only did they do their work professionally, they were also so nice and helpful to me. Communicating with management at Superior Modelers has also been a very positive experience. I dealt with John Varca, the General Manager. John always returned my calls timely and it's always been a pleasure to speak with him. I recommended a friend to Superior Modelers and she is also very happy with her new windows and patio doors. I will continue to enthusiastically recommend Superior Modelers.

Tom M.

March 2, 2022

From the very start our experience with Superior Remodlers was indeed superior. Planning for re-siding our home was assisted by their sales team which was followed up with outstanding project planning and management. Their service technicians who actually performed the installation could not have been more professional nor done a better job even though they were working under less than ideal weather conditions during February 2022. We highly recommend Superior remodelers.

Linda P.

February 2, 2022

Loved it, very happy!

Walt S.

January 18, 2022

Great job, on time. First Class

Zoe S.

January 14, 2022

Michelle M.

January 13, 2022

I used Superior Remodelers recently for my vinyl window installation (including basement windows) and my custom stained (fiberglass) front door (from Provia). I am beyond in love with everything. Installing new windows and the front door completely changed the look of my house. I get compliments all of the time on our new door! The crew was amazing. They were on time, worked so hard and even cleaned up after all of the work! There was a constant draft with my old windows and door and I always felt like my heat was running. Since the windows and door have been replaced we have noticed a tremendous difference and have even saved on our propane bill because of it! I would highly recommend Superior Remodelers!

Michael G.

January 12, 2022

Eileen H.

January 11, 2022

The guys were efficient, polite and clean. I am very pleased with the qork doena and would hihly recommend.

Joyce D.

January 10, 2022

Great Job, clean up was excellent!

Vincent F.

December 15, 2021

I used Superior to install a new roof, Cedar Impressions Sawmill Triple 5 shingles (higly recommend), gutters and windows. I had a very positive experience in dealing with the Sales team and Construction teams. Their attention to detail was on target and as a result they transformed my house into an extremely beautiful home with high curb appeal! I am constantly getting positive feedback from my nieghbors. I highly recommend Superior Remodelers for any of these services!

Melissa A.

December 14, 2021

Windows replaced. Looks fantastic and installed perfectly and seamlessly. Workers very friendly and arrived on time. Terrific job!

Patrick W.

December 3, 2021

Jessica M.

December 3, 2021

Great job, clean efficient and proffesional

Neal

December 1, 2021

True pleasure business with you

Paul I

December 2, 2021

Great Job, Thanks for the quality install

Ingrid R

December 2, 2021

Carmine F.

November 23, 2021

Job is well done, workers were kind.

Theresa I.

November 22, 2021

Awesome! These guys are incredible. Extremely professional and hard working!

Ellen Hogenauer

October 15, 2020

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Fantastic!! We just completed roof, skylight, windows, sliding door, siding & gutters and we could not be happier. We met with many contractor/companies but no one compared to Superior. Our sales rep Dave was great, very informative and helpful but not pushy. He was quick to return our calls and was able to get us samples of color options.

Julia Cencebaugh Kloth

November 20, 2020

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About five years ago we bought Okna windows from Jim and we couldn't be happier. They blend in so unobtrusively with the historic character of our old house and the energy efficiency is amazing (i.e.. no more drafts). Last week our house keeper cleaned the windows and got them all of track. I called in for a service appointment and Jim repaired everything almost immediately. I couldn't give a higher recommendation for the quality of their product, installation and quality service.

Kevin Crowley

November 12, 2020

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Had my roof and gutters replaced. From start to finish, it was a positive experience. Jim Knipe was knowledgeable in explaining the process and professional. The job started on time and the crew did a great job! Roof and gutters look great! I'd recommend Superior Remodeling to my friends, family and neighbors. Thanks Superior!

Brian wassman

April 17, 2021

Wiseman

April 6, 2021

Excellent

Brian wassman

April 3, 2021

Forest R

March 25, 2021

Jane Smith

March 25, 2021

Great crew clean and professional

Jhony

March 24, 2021

Great job!

Philip T

January 14, 2021

Company was great. Explained to me my window purchasing options. Delivered on their expectations, easy to work with and all people I worked with were friendly and easily accessible.

Robert & Elyse Shapiro

October 24, 2020

Jim and his crew replaced all our windows 5 years ago. We were very pleased with the job they did so when we needed our sliding glass doors replaced we didn’t consider looking elsewhere. Everything went smoothly. Once again a great job.

Raul H

October 15, 2020

Can’t say enough about this GREAT EXPERIENCE. From initial contact to completion, GREAT JOB! Dave and entire installation crew were excellent!

Rail a

October 15, 2020

Vlad

September 28, 2020

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That was great, workers show up on time, cleaned everything after the job was done. Recommend!

Evan I

September 30, 2020

I had old siding that was with asbestos and you guys put vinyl on top and it's looking fantastic

B. Burling

February 3, 2020

We are very happy with our new door.

Don and Sue T.

December 16, 2019

Limone L.

December 10, 2019

Excellent work!

Gaston Q.

December 9, 2019

Vento

November 26, 2019

Chris K

October 30, 2019

Guys did a great job!

Hen

November 18, 2019

Windows look great!

Richard M.

October 17, 2019

Always on time and courteous. Completed as expected.

Benjamin G.

October 8, 2019

Outstanding service

Anastasia G.

September 20, 2019

Sharon L.

September 17, 2019

Very Professional, on time!

David G.

September 17, 2019

Excellent work!

Frank D.

August 29, 2019

Eaton P.

September 10, 2019

Very Impressed with workmanship.

Jenna L

August 29, 2019

Susan W.

August 29, 2019

Work done well and in good timing. Very neat every day.

Jean O

August 27, 2019

Good job

Gwenn P.

May 23, 2013

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Recently replaced 21 windows and two doors. Superior Remodelers was reliable and they did a great job. They left the place clean, showed up when they were supposed to and our windows look great!

Chick R.

May 8, 2010

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Had all my windows and slider replaced. This is a professional operation with excellent follow-up on issues and questions. They certainly cared that I was satisfied with the job after it was complete. (this is important!!) Thanks Project Manager Tony Z. We had the Okna windows installed. Love them. Kept us warm in the winter, and really do filter out harmful summer rays that used to turn our living room into an oven. And the side-by-side comparisons you sometimes see where everything looks more crisp and clear like polarized sun glasses. It's true, the views look great. I do feel I paid a bit more than I should have, but overall satisfied. One tip - go with the Azek trim rather than aluminum wrap. We went all Azek and love the look and quality. Didn't cost much more either.

Lesly C.

October 17, 2015

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This company appears to be several companies wrapped into 1; superior remodelers, superior windowland, superior spray foam... I was confused at first but I am glad it didn't stop me from going with them. The salesman/part-owner Jim was very nice, and had a no pressure approach. The prices were good. The showroom was great, it really helped us decide what to go with seeing everything laid out in one place. We replaced every window in our house with Okna windows. I am very happy with the installation and the windows look great. The crew was polite and cleaned up after themselves. They even came out a few days later for some minor touch ups on the caulk. I will definitely use them again for one of their other services.

Cynthia D.

April 18, 2019

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Superior Remodelers are by far the most fantastic contractors I have ever worked with. From the beginning, they came to my home to provide a quote for new windows, shingle siding and gutters. They are fair and make suggestions based on their experience, which I appreciate. I chose Pacific Blue Shingle Siding with white trim and my home came out amazing. Every detail was precise. They cleaned up everyday and my experience was fantastic. I recommend them highly. Thank you Superior Remodelers for your hard work and for making my home look fabulous!!!!

z mail

August 10, 2018

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T USA

July 13, 2018

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Andrew C

August 13, 2018

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Kevin H

August 20, 2018

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Pege C

June 28, 2018

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P Payne

June 21, 2018

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Great place ...very helpful

L Brown

July 19, 2018

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Had them replace all of my windows. Great product, very timely

Amira M

October 31, 2018

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Excellent, timely work, trustworthy team

Pauline G

July 25, 2018

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The job Superior Remodelers performed for us was adding insulation to large and small attics. It was a professional installation and completed as agreed upon.

Linda K

August 25, 2018

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Bathroom Remodel came our beautiful. Excellent work.

Customer R

May 16, 2019

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Everything was great

Ralph K

August 16, 2018

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Superior Remodelers supplied an excellent product at a competitive price. The installation required the replacing vinyl windows, sliding glass doors and a screen door and involved carpentry and painting. The installers came when scheduled and did an excellent job. They were professional and left the work areas as clean as they found them. We will definitely use Superior Remodelers again.

John W

January 9, 2019

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Extremely happy with the service and installation of our new windows. I would recommend this company very highly

Paul

October 17, 2018

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Replaced twenty-one of our 20-year old+ wood windows (many that were inoperable) with vinyl ones, and we are very happy with the whole project from Superior Remodelers. We chose OKNA because of the quality of construction and because they could be custom painted. Therefore, our windows do not look like typical replacement vinyl on the outside because they match the original aluminum-clad casings The sales process was patient and straightforward, even after we visited their showroom three times to discuss options. The price of the windows and installation was very fair, and it included a combination of replacement and new construction windows. The installers did an excellent job with the uncertain conditions of the original windows, and were open to adjusting their window trim materials and techniques to accommodate differences created by the new windows.

H Rousseau

December 29, 2018

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Very good visit. The person we spoke to took his time with us answering our questions and was very informative.

john p

June 13, 2019

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Excellent job! Great communication from start to finish.Clean, efficient and quiality work by the entire crew. Highly recommend. Our windows look beautiful!

Glenn B.

August 12, 2019

The crew did a great job, I intend to use Superior Remodelers again.

Jenna L.

August 12, 2019

R. Sonyi

August 12, 2019

Happy Customer

July 31, 2019

Regina S.

July 24, 2019

Kathrin, H

July 16, 2019

Clean, efficient. Worked very hard and were very polite and courteous.

Marianne G

July 2, 2019

It was a pleasure dealing with Superior Remodelers on the replacement of 28 windows in my home. They were hard workers, efficient, through and clean. I would highly recommend.

Claire Dai

June 12, 2019

Excellent workmanship on all of our three picture windows.

Greg Tortora

May 8, 2019

Everything went very well

Craig

April 30, 2019

Great job, quality work and efficient time management. Great communication from beginning to end of the project. Very satisfied.

Renee O

April 12, 2018

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thumbtack

I cannot say enough good things about Superior. The crew showed up in time, kept the work areas clean and did an amazing job. They worked long hard hours and managed to side my house and garage in 4days. The man that gave us the quote for the job was knowledgeable and respectful. He didn't make us feel like we were just another sale. We obtained 4 quotes and Superior was by far the best choice. I would recommend them to anyone. This customer rated you highly for value, work quality, and professionalism.

Happy Customer

October 3, 2016

Superior Remodelers are defiantly superior! "Superior Remodelers, Jim and his crew where great! We made an appointment to meet at the home- he was available for our free quote with good timing! He was professional and straight forward. Listened to what we wanted and most importantly reasonably priced!! His crew we're kind professional and hard-working. They came in and got the job done. I would definitely recommend and use him again! Thank you thumbtack for helping me find Superior Remodelers and his crew! Thank you, thank you Jim for giving us a new strong roof!"

Zack M.

August 16, 2016

Excellent crew, a pleasure working with them.

Jeff V

August 4, 2016

So far great job, very satisfied.

Dante S

August 3, 2016

David h

August 2, 2016

Michael V.

August 1, 2016

These are our last two window installs over 15 years. All installations were excellent, and earliest windows are like new 15 years later

Sheryl G

July 27, 2016

Very prompt. Great job. Could have been easier on bushes.